Request a Service

 

Care, Adjust,
Repair and more
Personalize
your creation
Request
a repair now
Exchange your watch
Declare a stolen creation

Enquirus® is a secure database of watch and jewellery creations developed by the Richemont Group. It allows temporarily missing or definitively lost or stolen pieces to be reported by adding them to a global register used by the police, the watch and jewellery industries and the second-hand market.

Enquirus' ambition is to help reduce crime related to stolen watches and jewellery.

All Cartier creations with a serial number can be registered free of charge on Enquirus®, and reported lost or stolen if necessary. The database search function also allows individuals to check the status of a watch or jewellery creation before buying it, if it has been referenced.

You can register your creation now to benefit from this service in the event of loss or theft.