FAQ

CAN I PICK UP MY ORDER AT A CARTIER BOUTIQUE?

Yes. With our boutique pick-up, you can place your order online or by phone and collect it from the following Cartier boutiques:

 

Hong Kong Island

  • Central - Landmark Prince's boutique
  • Admiralty - Pacific Place boutique
  • Causeway Bay - Lee Garden Five boutique

Kowloon

  • Tsim Sha Tsui - Elements boutique
  • Tsim Sha Tsui - Peking Road boutique
  • Tsim Sha Tsui - K11 Musea boutique

 

During checkout, simply select ‘boutique pick-up' as your delivery method. We will contact you by email once your order is ready for collection. When collecting your order, please bring an official photo ID (passport, driving license, or ID card) along with your order collection email. The name on your ID must match the name on your order, and the collection must be done in person by you.

My Cartier account

This space allows you to manage your personal information and orders online, as well as your news updates and newsletter subscriptions.